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LEGAL

Privacy Notice

Effective 15 August 2026. This notice explains how ExAi handles account, event, interaction, and support data.

What we process

We process account identifiers, organization and event context, interaction details submitted through the product, consent choices, device and security logs, and support communications.

Why and who controls it

Organizer and exhibitor customers control the event and business data they place in ExAi. ExAi processes that data to provide, secure, support, and improve the service. Attendee contact details are shared only according to the attendee's explicit interaction and consent choices.

Your choices

Individuals can request access, correction, deletion, or portability by contacting privacy@exai.events.

Retention and security

Data is retained only for the customer relationship, legal obligations, security, and configured event retention periods. ExAi uses tenant isolation, access controls, encryption in transit, and audit records to protect it.

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